Your personal data is handled with care at phky. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights you hold as a player based in the Philippines. We keep things straightforward so you always know where you stand.
A clear breakdown of the data phky gathers and the purpose behind each category.
When you create a phky account, we collect your name, date of birth, email address, mobile number, and preferred currency (Philippine pesos). This information is required to verify your identity, confirm you meet the minimum age requirement, and set up your account correctly. We use registration data to personalise your experience and ensure all communications reach you through the right channel. Your date of birth is used solely for age verification and is never shared with third parties for marketing purposes. Keeping this information accurate helps us process withdrawals and resolve any account queries quickly and without delay.
Every deposit, withdrawal, and bet placed on phky is logged as part of our transaction records. These records are maintained to comply with applicable Philippine financial regulations and to protect both the player and the platform from fraudulent activity. Transaction data includes amounts, timestamps, payment method references, and account balances at the time of each action. We do not store full payment card numbers or sensitive banking credentials on our servers. If you have questions about a specific transaction, our FAQ page provides guidance on how to raise a query.
We collect technical data about how you access and use the phky platform, including your device type, operating system, browser version, IP address, and session duration. This data helps us optimise the mobile experience for Filipino players and identify any technical issues that may affect gameplay or navigation. Usage patterns also inform our responsible gaming monitoring, allowing us to flag unusual activity that may indicate a problem. We do not use device data to build advertising profiles or sell insights to third parties. All usage data is processed internally and retained only for as long as necessary to fulfil its stated purpose.
Your information is used only for the purposes described here — nothing more.
phky applies industry-standard security protocols to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, ensuring that sensitive information cannot be intercepted in transit. Access to personal data within our organisation is restricted to staff who require it to perform their specific role, and all such access is logged and audited. We conduct regular internal reviews of our data handling practices to identify and address any potential vulnerabilities. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain the incident and minimise any impact.
phky does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors and identity verification partners — but only under strict contractual agreements that prohibit those parties from using your data for any other purpose. Where required by Philippine law or a valid legal order, we may disclose information to the relevant authorities. Any third-party partner we work with is required to maintain data protection standards consistent with our own. You will always be informed of any material change to our data-sharing arrangements through an update to this Privacy Policy.
As a registered player on phky, you have the right to request access to the personal data we hold about you at any time. You may also request that inaccurate information be corrected, or that your data be deleted where there is no longer a legitimate reason for us to retain it. If you wish to exercise any of these rights, the fastest route is through our FAQ page, where you will find instructions on how to submit a data request. We will respond to all valid requests within a reasonable timeframe and will not charge a fee for standard access requests. Please note that certain data may need to be retained for regulatory compliance purposes even after an account is closed.
This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make significant changes, we will post the updated policy on this page with a revised effective date, and where appropriate, notify registered players directly. Continued use of phky after an update has been published constitutes your acceptance of the revised terms. We also use cookies and similar technologies to maintain your session, remember your preferences, and analyse platform performance. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. For more detail on how we handle your data in the context of responsible gaming, visit our Responsible Gaming page.